FAQ

Is your jewelry nickel-free and allergy safe?

All of our bracelets and stud earrings are 100% nickel-free and allergy safe.
Our drop earrings do contain traces of nickel, and would advise to steer clear of those if you are extra sensitive.
Our ALIGN watch is made of 316L Stainless Steel - this is a medical grade stainless, so it is safe for those with a mild allergy; however, all stainless has between 10-14% trace nickel, so be advised if you are highly sensitive.

I ordered the ALIGN watch, but it's slightly big. How do I adjust the strap?

Yay! We hope you love it as much as we do. Instructions on how to adjust the mesh metal strap can be found here.

I want to send my order to someone as a gift. How can I notify you?

How thoughtful! Please leave us a note in the "Special Instructions" box at the checkout page to let us know. We will include a separate card with optional message provided by you.
Note, we never include the price in any of our material found inside the package.

Is there gift wrapping available?

We already wrap our orders quite nicely (we think so anyway!), but if you would like something more specific, please leave us a note in the "Special Instructions" box at the checkout page and we will do our best to accommodate the request.

Is the rose quartz natural?

All of our rose quartz is 100% natural!

How should I clean rose quartz?

Warm, soapy water is always a safe and quick method for cleaning rose quartz. Alternatively, place it carefully in a bowl of cool water filled to the top, then pour sea salt and let it soak for an hour. 

Pro tip: using the smoke from a sage smudge is also an effective way to cleanse your gems!